Reviews

Glenda E.Glenda E.

Wow!! Charles! What a guy!! Now as female coming into a auto shop to get a alignment...I was taken care of by the best!! He went above beyond than just... Read More

Tim B.Tim B.

I have had several cars worked on by Bill and always enjoyed the experience. They will give you all the information needed to make an informed, realistic... Read More

Eddie H.Eddie H.

Good, honest folks. They work hard to make sure your vehicle is in good order. Bill is upfront and makes sure his staff treats you with respect and that... Read More

Shea SheaShea Shea

They did an awesome job diagnosing and repairing our vehicle. We had a voltage issue and transmission had to be rebuilt. They had it longer than expected because they are that good and have a lot of customers. I would highly recommend 👌🏾

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KevinKevin

I decided to use Allstate‘s services from the flyer that I received from them in the mail. I spoke with Rich on the phone and met with him in person. I enjoyed speaking with Rich, he was very pleasant, professional, and explained things to me intuitively. I am very satisfied with the services, and my only regret is not using them before. I passed by the location all the time and did not know they were there. Look forward to using them again in the future for business.

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martin lunamartin luna

It took me a while to give a review to Allstate Transmissions in Desoto. I wanted to make sure they stood behind their warranty on the service they provided. I have nothing but great reviews to give them for the excellent service I’ve received from them. From the moment I called to ask questions about the issues with my Lincoln Mark LT truck, Rich took ownership and explained to me very clearly the process of fixing my truck. I took my truck to get serviced back on January 2020 for several issues, I’ve had to take it back several times since then for same issues but they’ve covered it under the 3 Year Nationwide Warranty they gave me. They’ve also fixed my window, worked on my A/C and done synthetic oil changes on my truck. The whole staff has been great and always treated me with respect. They give you a rental car if the job is going to take longer than expected. They will also pick you up/drop you off if you need it. Bill is the owner and he will stand behind any job they do on your car. Bill I want to say thanks to you and your staff for the great service you’ve done on my truck. I know that if I ever take another vehicle to them, Bill and team will do a great job. I have told all my family and friends about Allstate Transmissions and If anyone else needs their car serviced, please give Bill and team a call.

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Betty JenkinsBetty Jenkins

They save us over $2,000.00! They could’ve easily told us it was the transmission as we were already told by the last shop. Who put a rebuilt transmission in 16 months ago.. But, they were honest! And told us there wasn’t an issue with the transmission... They have a customer for life. Honest means a lot to me in a world were shops seem to always try to do more than needed.

Keep up the good work. We will be sending more customers your way...

Thank you again!

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Keith CarawayKeith Caraway

I have always had positive experiences with these guys with service to my vehicles. Rich has always been upfront and fair with me. I've been satisfied with their work and I can say I've never had to go back for service for the same issue

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B Calli

Great courtesy, over whelming performance. Recommendation is an absolute. Does great work- Appreciate the exceptional customer service.

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Rache Chin

Great! Awesome, Honest and really saved me a lot of money! Thank you!!

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Kri Harve

Mr. Bobby Campbell communicated with me so well and did an excellent job with my car.

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Lori Jolly

Excellent experience at Allstate Transmissions. Bobby was the point of contact- he was very informative, communicated with the insurance company and they had the car ready (complete transmission rebuild) in MUCH less time than I was expecting. Highly recommend!

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Kyle Hercules

I bought a car through a car auction, and it was only after i had paid for it that i got to drive it to see the acceleration of the vehicle. it was obvious that some work needed to be done on it, so I took it to a dealership as well as a garage that a friend of mine referred to me. Both of those locations told me of the same two issues: oxygen sensor and catalytic converter. Both places quoted me exorbitant amounts that i would not be able to pay for on just one pay check. I would need to be able to have an agreement where i could spread out the cost over two or three months since i only get paid once a month. That's how i first found Allstate Transmissions because on their website it was advertised that they did financing for repairs. So I called and Bobby was the first person that I spoke to. I told him what the other garages were saying and what they quoted me on price. He said that what they were charging was easily $500-600 too much and that he told me what else could be done with the same amount of money the other places were quoting me on. He paid for my car to be towed to Allstate so long as i did the repairs there and reconfirmed that he would work with me about spreading the cost over two paychecks as opposed to one. What really caught me off guard was Bobby called me after looking at the car and saying that the catalytic converter wasn't the problem at all but rather a computer issue which cost significantly less than replacing the catalytic converter. So with the saved money from the correct diagnosis of the car, I was able to replace a few other things on the vehicle. And just as Bobby had said before, i ended up paying $500-$600 less than what the other places quoted me on. Living in McKinney, I went to Desoto to pick up the car this morning, and drove back to my house without any of the issues that plagued me before seeing Bobby and going to Allstate Transmissions. It was well worth my time and money to go, and I know who I will be seeing for my repairs as well as who I will suggest people see even though I live an hour away. Lastly, I just wanted to say thank you Bobby. Your help and treatment of me was first class.

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